FAQ

Sibala imibuzo evame ukubuzwa ngamakhasimende ethu lapha ukuze sisize abasebenzisi bale webhusayithi ukuthola izimpendulo ngokushesha nangokuqondile. Kodwa-ke, asikwazi ukuklelisa yonke imibuzo njengoba kuneminingi emisha futhi ekhethekile ngamaklayenti avela emhlabeni wonke. Uma kwenzeka ungazange uzibone izimpendulo zemibuzo yakho, sicela ukhululeke ukusithinta nge-imeyili:sales@customguitarra.comnoma Whatsapp: +86-18992028057.

Mayelana ne-oda

Q.
Ngingalenza kanjani i-oda lami?

A.
Kulula. Xhumana nathi ngezidingo zakho ezinemininingwane nge-imeyili, amafomu okuxhumana noma inombolo yocingo kuleli sayithi. Umxhumanisi wethu wangaphambi kokudayiswa uzoqinisekisa ukuthi yonke imfuneko yakho icacile futhi izogcwaliseka ngo-100%.
Q.
Ngizithenga kanjani iziginci ze-acoustic zemikhiqizo ethulwe?

A.
Kuyisibopho sethu ukwethula izinhlobo ezinhle zesiginci zaseChina. Zonke izinhlobo esizethulile zikhethwa ngokucophelela. Ungakhetha ukuthenga iziginci zasendulo noma iziginci ze-acoustic ngezigaba esigabeni soMkhiqizo sale sayithi. Noma xhumana nathi ngohlu lwamanani ngqo.
Q.
Ngingasithenga kanjani isiginci esenziwe ngokwezifiso?

A.
Isevisi yethu yesiginci se-acoustic yangokwezifiso ihlanganisa isiginci sangokwezifiso, intamo yesigingci sangokwezifiso kanye nomzimba wesigingci sangokwezifiso. Siwenza ngokwezifiso ngokwemfuneko ethile. Ngakho, kunenqubo yokuhleleka eqala ekuqinisekiseni imfuneko. Kungumqondo omuhle ukuthintana nathi ngesidingo sakho sokuqala ngqo.
Q.
Ngililandelela kanjani i-oda lami?

A.
Sizokwazisa ngesikhathi mayelana nesimo se-oda ngeposi, izingcingo noma ezinye izindlela ezingaba khona ezingakuthola. Njengoba ukukhiqizwa kuqala, sizothumela ulwazi kusukela njalo ezinsukwini ezintathu kuya njalo emavikini amabili. Ukulandelela ukuthunyelwa, sizohlinzeka ngenombolo yokulandelela ye-DHL, i-FeDex, njll. uma ithunyelwe ngesevisi esheshayo. Ukuthutha ngendiza, sizohlinzeka ngolwazi olufanele noma inombolo yomoya ngokufanele. Ngempahla yasolwandle, kuya ngokuthi, kodwa kukhona imibhalo ekhombisa ukuthi i-oda likumkhumbi.

Mayelana Nokuthumela

Q.
Ungathumela i-oda lami?

A.
Akungabazeki ukuthi i-oda lakho lizothunyelwa ngesikhathi nangendlela efanele. Sizothumela imininingwane yokulandelela noma ubufakazi bokulethwa nge-imeyili nanoma yiziphi ezinye izindlela zokuxhumana ezingaba khona.
Q.
Kuthatha isikhathi esingakanani ukuthumela i-oda lami?

A.
Ukuze kufakwe isitokwe, sizokuthumela zingakapheli izinsuku eziyisi-7 zokusebenza.
Ukuze uthole i-oda elenziwe ngokwezifiso, ngokuya ngobuningi, ngokujwayelekile sizobe sesilungele ukuthunyelwa ngezinsuku eziyi-15 ~ 35.
Q.
Ungathumela ezweni lami?

A.
Siyakwazi ukuthumela amazwe amaningi kule planethi. Ngakho, yebo, singathumela ezweni lakini, futhi. Uma ungaqiniseki ngalokhu, sicela ukhululekeXHUMANA NATHIukuze uthole isixazululo esinconyiwe.
Q.
Ulithumela kanjani i-oda lami?

A.
Kunezindlela zokuthumela ngenethiwekhi yethu. Sicela uvakasheleI-Global Shippingukuhlola imininingwane. Sithembisa ukukuthumela ngezindlela ezingabizi kakhulu kuwe.
Q.
I-oda lami lizofika isikhathi esingakanani?

A.
Nge-express yendlu ngendlu, ngokuvamile kuthatha izinsuku ezingu-3~5 ukufika.

Ngokuhamba ngendiza, ngokuvamile kuthatha izinsuku ezi-4 ~ 10.

Ngasolwandle, ngokuvamile kuthatha izinsuku ezingama-25–45.

Ngesitimela, kuthatha okungenani izinsuku ezingama-30.
Q.
Ulipakisha kanjani i-oda lami?

A.
I-oda livamise ukupakishwa ngekhathoni eligoqelwe ngaphakathi ibhamuza lokuvikela. Kodwa uma unesidingo esikhethekile, sicela ukhululeke ukweluleka kusengaphambili.

Mayelana Nokukhiqiza

Q.
Ngingathengani kuwe?

A.
Ungathenga izinhlobo zama-acoustic neziginci zasendulo kithi. Simelela izinhlobo zoqobo zamaShayina. Futhi sinikeza isevisi yokwenza ngokwezifiso umkhiqizo wakho.
Ungakwazi futhi ukwenza ngokwezifiso umzimba nentamo ye-acoustic kusuka kithi.
Q.
I-MOQ Nezindleko?

A.
Uxolo ukuthi kukhona i-MOQ yokwenza ngokwezifiso. Imvamisa i-200 PCS yeziginci, imizimba noma imfuneko yentamo.
Kumagitare ohlobo lwangempela, i-MOQ yikhathoni elingu-1 (liqukethe ama-PCS angu-6 weziginci).
Sinikeza intengo enesaphulelo yoku-oda.
Q.
Uyiqinisekisa kanjani ikhwalithi?

A.
Sinesipiliyoni seminyaka sokwenza ngokwezifiso. Kunenqubo eyinkimbinkimbi yokwenza ngokwezifiso njengokuhlaziywa kwemfuneko, amasampula kanye nokuhlola ukuze kuqinisekiswe ukuthi siletha abafanelekayo. Ngaphandle kwalokho, sinikeza iwaranti yezinyanga eziyi-12.
Q.
Ngingakwazi ukuthenga izingxenye zesiginci?

A.
Okwamanje, ungathenga izinduku ze-guitar truss kithi. Ukuze uthole ezinye izingxenye, sicela ukhululeke ukuxhumana nathi.

Mayelana ne-OEM Guitar

Q.
Ngingayenza kanjani ngokwezifiso?

A.
Ukwenza ngokwezifiso nathi kulula futhi akukhathazeki. Sinesipiliyoni seminyaka sokusekela. Sicela uvakasheleUsenza kanjani ngokwezifiso isiginci se-Acousticukuze uthole imininingwane.
Q.
Ngingakwazi ukwenza isiginci nawe?

A.
Yebo. Isiginci se-OEM ingelinye lamabhizinisi ethu amakhulu.
Q.
Hlobo luni lwesiginci ongakwenza i-OEM?

A.
Okwamanje, senza ngokwezifiso iziginci ze-acoustic. Kufaka phakathi iziginci zesintu neziginci zasendulo
Q.
Ungakwazi ukungiklamela isiginci?

A.
Sinikeza isevisi yokuklama. Kodwa le sevisi ihlobene nokwenza ngokwezifiso. Ngakho-ke, uma ufuna sikuklamele isiginci, ukukhiqizwa kufanele kube nathi. Futhi sicela uqaphele ukuthi ukuqokwa kusekelwe kwimfuneko ecacile.
Q.
Ngingakwazi izingxenye ze-OEM?

A.
Manje sihlinzeka nge-OEM acoustic guitar body and neck service. Ngaphandle kwalokho, ungenza ngokwezifiso izinduku ze-guitar truss nathi, futhi.

Mayelana Nenkokhelo Nenkokhelo

Q.
Ithini inkokhelo yakho?

A.
Ngokuvamile, siyakwamukela ukuhlukaniswa kwenkokhelo ye-T/T ngebhange elisemthethweni.

Kwezinye izimo, samukela i-T/T ne-L/C ehlanganisiwe (i-L/C engaguquleki kuphela).

Umshwalense wokuhweba ozosivikela sobabili uzosetshenziselwa isimo esikhethekile, futhi.
Q.
Ngingalikhokhela kanjani i-oda lami?

A.
Kuya ngenani eliphelele le-oda, ungakhokha ku-akhawunti yethu yasebhange esemthethweni ezweni laseChina. Ngaphandle kwalokho, ngenani elincane, sizohlinzeka nge-akhawunti yasebhange yasendaweni ukuze songe izindleko nesikhathi sokudluliswa kwebhange. Okwamanje, sihlinzeka ngenkokhelo yasendaweni yase-USA, UK, EU kanye naseCanada. Isevisi iqinisekiswa yi-xtransfer.com okuyinhlangano yesevisi yezezimali ebhaliswe ngokusemthethweni yase-China.
Q.
Uyayamukela inkokhelo ye-Paypal?

A.
Lokhu kuncike. Nge-akhawunti yethu ye-Paypal, sicela usithinte.

Isiqondiso Esengeziwe

Q.
Ngingakuthinta kanjani?

A.
Kunamafomu okuxhumana emakhasini ale sayithi. Ungakwazi kalula ukuxhumana nathi ngokusebenzisa amafomu.

Futhi, kuyasebenza ukusebenzisa ulwazi kuCONTACTikhasi ukufinyelela kithi.

I-imeyili yethu esemthethweni ithi:sales@customguitarra.comngolwazi olujwayelekile kanye nemibuzo kanye nokuphendula imibuzo nokuxazulula inkinga.

Mayelana nezindaba eziphuthumayo, inombolo yethu yocingo ithi +86-18992028057 (futhi Whatsapp).

Njengoba wena kanye nathi singahlala endaweni yesikhathi ehlukile, sithembisa ukuphendula phakathi namahora angu-24.